Hotelier's response :
Dear Ms. Jules Dudaniec, We sincerely thank you for taking the time to share your impressions following your stay at our hotel. We are delighted to know that our hotel's location, its easy access, and its proximity to Amiens, as well as the variety of nearby dining options, perfectly met your family's needs. Learning that the layout of the connecting rooms contributed to the comfort and convenience of your stay for four people is also very gratifying for our entire team. Your positive feedback on the bathroom and the Wi-Fi connection is an additional source of motivation, as is your willingness to recommend our hotel. Please know that these comments encourage us to maintain a high level of quality. We have taken note of your comment regarding the reception. It is important to us that every moment spent with us is as warm and attentive as possible. Your observations will be shared with the team to further enhance this aspect of our service. Your satisfaction remains our priority and we hope to have the pleasure of welcoming you back for a future family stay.

Hotelier's response :
Dear Ms. Gwenda, We sincerely thank you for taking the time to share your impressions following your stay at our hotel. It is a true pleasure to learn that our hotel's value for money fully met your expectations, to the point that you preferred our establishment after having experienced other, higher-category hotels in the area. We are delighted that the attentive service of our receptionist, particularly contacting you upon your late arrival, contributed to making your experience more enjoyable. Your compliments on the comfort and cleanliness of your room, the quality of the shower and towels, as well as the hotel's accessibility and the ease of connecting to the Wi-Fi, are a valuable source of motivation for our entire team. Your enthusiasm at the prospect of staying with us again and recommending our hotel to others is especially touching. Your feedback encourages us to continue offering our guests warm and attentive service every day.

Hotelier's response :
Dear Guest, Dear Customer, Thank you for sharing your feedback. We are delighted that your stay with us met your expectations in terms of quality and value for money. We particularly appreciate your kind words about the reception staff. It is gratifying to know that you found our team helpful and attentive to your needs during your visit to Amiens. We also note your positive comments regarding the room, the bathroom, and the quality of the breakfast and services offered. Your recommendation is greatly appreciated and motivates all our staff to continue in this direction.

Hotelier's response :
Dear Yadav, Thank you so much for taking the time to share your impressions following your stay at our hotel. We are delighted to hear that the comfort of the room perfectly met your family's needs and that your overall experience was very satisfying. Your appreciation for the warm welcome from our team, the cleanliness of the rooms and bathrooms, as well as the hotel's accessibility and the quality of the Wi-Fi connection, is a real source of motivation for all our staff. We also appreciate your positive feedback on the breakfast and your willingness to recommend our hotel. Your comments are essential in encouraging us to maintain a high standard of service so that every stay meets your expectations. The Reception Team

Hotelier's response :
Dear Ms. Bengmark, We sincerely thank you for taking the time to share your impressions following your stay at our hotel. We are delighted to learn that the welcome from our team, the quality of the information provided, and the presentation of the rooms met your expectations. Your satisfaction with the cleanliness, comfort, and functioning of the air conditioning is particularly appreciated, as are your comments on the breakfast and the Wi-Fi connection. We have also noted your comment regarding the lack of hot water in the shower due to a technical issue that we are currently resolving. Please be assured that this matter will be examined with the utmost care, as the well-being of our guests remains our top priority. Your positive feedback and encouragement are invaluable to our entire team, and we hope to have the pleasure of welcoming you back for a future stay. Sincerely, The Reception Team

Hotelier's response :
Dear Sir Markus, Thank you for taking the time to share your experience. We are delighted that the charging station for your vehicle positively influenced your decision to stay with us. We are also pleased to hear that the welcome from our team, your room, and the Wi-Fi connection and hotel access met your expectations. We have taken note of your feedback regarding the hot water in the bathroom and sincerely apologize for this inconvenience, which was due to a technical issue that we are currently resolving. Your feedback is invaluable in helping us improve our services. Regarding breakfast, we regret that not all items were available at the start of service. Your comment will be passed on to our team so that we can better meet your expectations during your future stays. Your satisfaction remains our priority, and we hope to welcome you back again and offer you an experience that lives up to your expectations. Sincerely, The Reception Team

Hotelier's response :
Dear Sir, We sincerely thank you for taking the time to share your impressions following your stay at our hotel. We are delighted to learn that the comfort of your room and the value for money of your accommodation met your expectations and contributed to making your experience pleasant and trouble-free. Your satisfaction with the welcome from our team, the cleanliness of the room and bathroom, the ease of access to the hotel, and the Wi-Fi connection is a true source of motivation for all our staff, who strive every day to offer impeccable service to each of our guests. Your willingness to recommend our hotel to your friends and family is particularly touching and encourages us to continue our efforts to ensure an equally satisfying stay. The Reception – Brit Hotel Amiens

Hotelier's response :
Cher Client, Nous vous remercions sincèrement d’avoir pris le temps de partager vos impressions détaillées suite à votre séjour dans notre établissement. Nous sommes ravis d’apprendre que vous avez pleinement apprécié la propreté et le confort de votre chambre, l’accueil de notre équipe, ainsi que la qualité du petit-déjeuner. Le fait que l’air conditionné, l’accueil de vos animaux de compagnie et l’accès à l’hôtel aient répondu à vos attentes constitue une réelle source de satisfaction pour l’ensemble de notre personnel. Suite à nos nombreux échanges, vous aviez bien réservé 2 chambres et non annulable et non remboursable. Votre retour est précieux car il nous aide à affiner notre écoute et à améliorer nos procédures pour mieux accompagner nos clients dans leurs démarches. Nous espérons regagner votre confiance lors d’un prochain séjour.

Hotelier's response :
Dear Mr. Simon, We sincerely thank you for taking the time to share your experience following your stay at our hotel. It is a true pleasure to learn that the attentive welcome from our reception team, as well as their friendliness and professionalism, contributed to making your stay enjoyable. We are delighted that the comfort and cleanliness of your room, along with the air conditioning, met your expectations and contributed to your well-being. The security offered by our enclosed parking is one of the advantages we strive to provide our guests with for their peace of mind. We note with satisfaction that this service fully met your expectations. Knowing that you would be willing to return and recommend us is the greatest reward for the entire team. Your positive feedback is a valuable motivation for us to continue offering you an experience that meets your expectations with each visit. Sincerely, The Reception Team